Developed and deployed a Salesforce-powered AI chatbot that streamlines reservation booking through conversational chat, offering users a seamless, 24/7 self-service experience.
Using Salesforce integrated Einstein-bot and other modifications let to successful deployment of the Chat-Bot.

Scenario

Sarah needed to book a table at a popular restaurant for her partner's birthday. She used the restaurant's AI-powered Salesforce chatbot, which efficiently handled her request. After entering her details, she received a confirmation message and email. The seamless experience allowed her to focus on the evening, while the restaurant benefited from streamlined operations and improved customer service. The chatbot enhanced both Sarah's experience and the restaurant's efficiency, making it a valuable tool for both parties.